Introduction...
We are looking for a team player with sound administration and communication skills. The individual will ensure the timeous collection of the company’s debtor’s book in order to optimize cash flow, minimize risk and reduce outstanding debtor’s book to an acceptable level. The individual will also ensure the company policies and procedures are adhered to in respect of handling debtor accounts.
Minimum Requirements...
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Namibian Citizenship;
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Grade 12 with min 25 points
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1-3 Years relevant experience;
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Computer literacy in Microsoft office (Word, Excel, Outlook, PowerPoint)
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Ability to analyse, interpret and action client accounts
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Ability to prioritise and meet deadlines
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Strong administrative skills;
Job Specification...
• Perform daily collections administration tasks in payroll collections and EFT collections and legal recoveries including pay-date-management
• Meet daily /weekly targets;
• Timely and effective collection of Instalments
• Ensure cases are worked within the required Quality standards and turnaround time
• Improve the overall collections performance and legal recoveries and reduce debt write-off
• Compile and dispatch monthly Instalment due lists to clients
• Make outbound calls in accordance with predetermined schedules
• Follow up on arrear instalments via telephone in adherence with productivity standards
• Ensure correct matching of Receipts;
• Attend and resolve client queries;
• Drive proactive management of client file;
• Provide ad-hoc and weekly reporting as and when required
Please note: (Old Mutual reserves the right to confirm and verify all information submitted)
Only shortlisted candidates will be contacted
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